Member Services & Loans Associate

Georgia United Credit Union; Pooler (GA); On-site; USD 37,000 - 46,000; Full time

Job summary

Georgia United Credit Union is seeking a Universal Associate in the Savannah area, with on-site duties in Pooler, GA. The role includes greeting members, presenting credit union services, and handling everyday banking tasks.

Responsibilities cover loan origination support, account maintenance, troubleshooting, and adhering to standards. Travel to other locations may be required; strong customer service and teamwork are valued.

Qualifications

• High School diploma or better.
• 1 year: experience in a service-oriented role.

Responsibilities

• Welcome and direct members visiting the branch, creating a positive member experience from start to finish.
• Presents and explains credit union services and products to members, opening and closing accounts and conducting account research.
• Resolve member account discrepancies by performing file maintenance and making necessary account changes; escalate complex transactions when required.
• Informs members about credit union technology services and offerings and assists with troubleshooting.
• Maintains professional conduct per organization guidelines and policies.

Skills

Team Player

Detail Oriented

Customer Service

Interpersonal Skills

Education

High School or better

Tools

Word

Excel

PowerPoint

Job description

Georgia United Credit Union is seeking a Universal Associate in the Savannah area, with on-site duties in Pooler, GA. The role includes greeting members, presenting credit union services, and handling everyday banking tasks.

Responsibilities cover loan origination support, account maintenance, troubleshooting, and adhering to standards. Travel to other locations may be required; strong customer service and teamwork are valued.