Member Services & Loan Advisor

State Credit Union; Columbia (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

SC State Credit Union is seeking a Customer Service & Loan Officer to assist members with financial needs, process loan applications, and provide exceptional service. You will offer tailored financial solutions and maintain accurate records while ensuring regulatory compliance.

The role emphasizes member satisfaction, accurate handling of transactions, and building long-term relationships within a community-focused credit union environment.

Qualifications

• Customer service and lending experience is required.
• Experience with loan applications and member inquiries is a plus.

Responsibilities

• Process loan applications and provide information on loan products and terms.
• Provide account information and resolve member inquiries promptly and professionally.
• Ensure compliance with regulations and maintain accurate records.
• Handle member transactions accurately and efficiently to meet service standards.
• Build lasting relationships with members by offering personalized financial solutions.

Skills

Customer service

Lending experience

Job description

SC State Credit Union is seeking a Customer Service & Loan Officer to assist members with financial needs, process loan applications, and provide exceptional service. You will offer tailored financial solutions and maintain accurate records while ensuring regulatory compliance.

The role emphasizes member satisfaction, accurate handling of transactions, and building long-term relationships within a community-focused credit union environment.