Member Services & Lending Specialist II

HawaiiUSA FCU; Northern (KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Tuition assistance

Volunteer time off

Job summary

HawaiiUSA Federal Credit Union is seeking a Member Service Representative II in Aiea, HI to deliver outstanding member service, process transactions accurately, and balance daily totals. You will also grow member relationships through proactive sales, while opening accounts and loans as needed.

The role requires strong communication, organizational skills, and the ability to work well in a team within a busy branch environment, with opportunities to promote digital solutions.

Qualifications

• High School Diploma or GED required.
• Strong written and verbal communication.
• Excellent organizational and planning skills.
• Able to work independently and with others.

Responsibilities

• Process member transactions accurately and efficiently.
• Build and expand member relationships through needs-based assessments.
• Open accounts and loan requests and fundings as needed.
• Promote online, mobile, and digital solutions to members.
• Support branch operations and daily tasks.
• Maintain confidentiality of member information.

Skills

Effective communication

Customer service

Sales ability

Teamwork

Organization

Education

High School Diploma or GED

Job description

HawaiiUSA Federal Credit Union is seeking a Member Service Representative II in Aiea, HI to deliver outstanding member service, process transactions accurately, and balance daily totals. You will also grow member relationships through proactive sales, while opening accounts and loans as needed.

The role requires strong communication, organizational skills, and the ability to work well in a team within a busy branch environment, with opportunities to promote digital solutions.