Member Relationship Associate I — Grow Financial Wellness

Hawaii State Federal Credit Union; Honolulu (HI); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Paid time off

401(k) with match

Transit subsidy

Wellness programs

Career development

Job summary

Hawaii State Federal Credit Union in Honolulu is seeking a Member Relationship Associate I to help members achieve their financial goals through account transactions, maintenance, new accounts, and lending requests. You will engage members in conversation, promote suitable products, ensure compliance, and support branch operations while delivering service that strengthens financial well-being and trust.

This role offers competitive compensation, comprehensive benefits, and opportunities for

Qualifications

• 2+ years of work experience.
• High school diploma, GED, or equivalent.
• Professional appearance, dress, and attitude.
• Good math and touch-typing skills.
• Good verbal and written communication skills.
• Ability to operate related computer applications and business equipment.

Responsibilities

• Deliver outstanding member service and build trusted member relationships.
• Open and service deposit accounts and assist with consumer lending solutions.
• Identify opportunities to recommend products and services that support member financial goals.
• Resolve member issues promptly and professionally.
• Maintain operational accuracy and compliance standards.
• Contribute to branch performance and member satisfaction goals.

Skills

Good math

Touch typing

Verbal and written communication

Education

High school diploma, GED, or equivalent

Tools

Computer applications

Job description

Hawaii State Federal Credit Union in Honolulu is seeking a Member Relationship Associate I to help members achieve their financial goals through account transactions, maintenance, new accounts, and lending requests. You will engage members in conversation, promote suitable products, ensure compliance, and support branch operations while delivering service that strengthens financial well-being and trust.

This role offers competitive compensation, comprehensive benefits, and opportunities for