Member Services & Lending Specialist

Appone; Leavenworth (KS); On-site; USD 25,000 - 28,000; Full time

Job summary

Frontier Community Credit Union in Leavenworth, KS, is seeking a service-oriented Financial Service Representative (FSR) to assist members with a variety of transactions and loan applications. The role focuses on delivering high-quality member service, meeting sales goals, and providing solutions beyond the initial request.

Ideal candidates will have 6 months to 2 years of experience, a high school diploma or GED, and strong customer service skills.

Qualifications

• Six months to two years of similar or related experience.
• High school education or GED.
• Strong customer service and interpersonal skills.
• Ability to adhere to policies, procedures, and regulations.
• Basic computer and operating system proficiency.

Responsibilities

• Open, update, and close member accounts including checking, savings, CDs, IRAs.
• Process loan applications and cross-sell credit union services.
• Assist with transfers, bill pay, ATM and card services.
• Provide teller support and maintain front-line coverage.
• Ensure compliance with policies, confidentiality, and regulatory requirements.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Job description

Frontier Community Credit Union in Leavenworth, KS, is seeking a service-oriented Financial Service Representative (FSR) to assist members with a variety of transactions and loan applications. The role focuses on delivering high-quality member service, meeting sales goals, and providing solutions beyond the initial request.

Ideal candidates will have 6 months to 2 years of experience, a high school diploma or GED, and strong customer service skills.