Member-Focused Financial Service Specialist

Arkansas Federal Credit Union; Rogers (AR); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Earn up to $25/hr

No weekends

Tuition reimbursement

Insurance benefits

Job summary

Arkansas Federal Credit Union is seeking a friendly, tech-savvy Financial Service Representative to help members achieve their financial goals. You will engage in meaningful conversations to assess needs, present suitable products, and guide members through loan applications and service requests.

A minimum of two years in customer service and a high school diploma are required. You will build trust with members, deepen relationships, and contribute to a positive member experience across our

Qualifications

• 2+ years of related customer service experience.
• High school diploma or equivalent.
• Friendly, conversational and trustworthy.

Responsibilities

• Build positive relationships and earn member trust to retain long-term connections.
• Guide and assist members through loan applications and other requests.
• Understand Arkansas Federal products to enhance the member experience and attract new members.

Skills

Customer service

Communication

Tech savviness

Education

High school diploma or equivalent

Job description

Arkansas Federal Credit Union is seeking a friendly, tech-savvy Financial Service Representative to help members achieve their financial goals. You will engage in meaningful conversations to assess needs, present suitable products, and guide members through loan applications and service requests.

A minimum of two years in customer service and a high school diploma are required. You will build trust with members, deepen relationships, and contribute to a positive member experience across our