Member Services & Insurance Specialist

AAA Auto Club Enterprises; Kyle (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health coverage (medical, dental, vision)

401(k) savings plan with company match

Tuition assistance

Paid parental leave

Employee discounts

Job summary

AAA Auto Club Enterprises in Kyle, Texas is looking for a Member Specialist to provide exceptional service to members in branch and over the phone. This entry-level position involves support for insurance policies and membership services, with a strong focus on cross-selling AAA products.

The ideal candidate should have a high school diploma or GED, advanced customer-service skills, and proficiency in Microsoft Office. The position offers health coverage, a 401(k) plan, tuition assistance, and employee discounts.

Qualifications

• Prior experience in insurance, retail sales, banking, or a similar customer-service/sales environment.
• Ability to work overtime and travel locally when necessary.
• Excellent interpersonal skills and adaptability to change.

Responsibilities

• Provide insurance and membership services support to AAA members.
• Achieve individual and team cross-selling goals.
• Develop insurance leads for office sales agents.

Skills

Advanced customer-service skills

Communication skills

Organizational skills

Proficiency with Microsoft Office basics

Ability to exceed sales or service quality goals

Education

High school diploma or GED

Job description

AAA Auto Club Enterprises in Kyle, Texas is looking for a Member Specialist to provide exceptional service to members in branch and over the phone. This entry-level position involves support for insurance policies and membership services, with a strong focus on cross-selling AAA products.

The ideal candidate should have a high school diploma or GED, advanced customer-service skills, and proficiency in Microsoft Office. The position offers health coverage, a 401(k) plan, tuition assistance, and employee discounts.