Member Services & Frontline Support Specialist

Walmart Inc.; Joliet (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Job summary

Sam's Club Joliet is seeking a dedicated Member Services Associate to join our team. You will provide friendly member service, maintain the checkout area, and resolve member issues while processing purchases and handling payments, returns, and exchanges according to policy.

You will also guide members on self-service options and promote our products and services. Responsibilities extend to maintaining security, assisting with training, merchandising, and ensuring a safe shopping environment.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications is a plus.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases, payments, returns, refunds, and exchanges.
• Assists members with self-service technology and promotes Sam's Club products and services.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Tools

Mobile retail apps

Job description

Sam's Club Joliet is seeking a dedicated Member Services Associate to join our team. You will provide friendly member service, maintain the checkout area, and resolve member issues while processing purchases and handling payments, returns, and exchanges according to policy.

You will also guide members on self-service options and promote our products and services. Responsibilities extend to maintaining security, assisting with training, merchandising, and ensuring a safe shopping environment.