Member Experience & Front-End Specialist

Walmart Inc.; Joliet (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Disability coverage

Employee discounts

Job summary

Walmart Inc. in Joliet, IL is seeking an Associate in Member Frontline Services. You will provide member service, maintain the checkout area, resolve member questions, and promote Sam's Club products and services.

The role emphasizes safety, proper handling of merchandise, and supporting members with self-service technology. You will acknowledge members, verify memberships, assist with purchasing decisions, and ensure a safe shopping environment while upholding company policies.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications is preferred.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; assists with purchases, returns, refunds, and exchanges.
• Promotes Sam's Club products and services; guides members on self-service technology.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart Inc. in Joliet, IL is seeking an Associate in Member Frontline Services. You will provide member service, maintain the checkout area, resolve member questions, and promote Sam's Club products and services.

The role emphasizes safety, proper handling of merchandise, and supporting members with self-service technology. You will acknowledge members, verify memberships, assist with purchasing decisions, and ensure a safe shopping environment while upholding company policies.