Member Services & Front Desk Specialist

Crunch Fitness; Fort Collins (CO); On-site; USD 2,066,400 - 3,030,720; Full time

Benefits offered by this job

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Free uniforms

Job summary

Crunch Fitness in Fort Collins, CO seeks a personable Member Services Representative to welcome members and guests and ensure a positive club experience. You will handle check-ins, answer inquiries, and promote events while supporting payments and front desk operations.

Ideal candidates have strong communication, multitasking abilities, and a customer-first mindset, with experience in hospitality or retail. The role offers advancement opportunities and requires a professional appearance.

Qualifications

• Minimum age 18; prior sales/customer service is a plus.
• Strong communication and interpersonal skills are required.
• Ability to multitask in a fast-paced gym environment.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Check in members per policies and communicate events/promotions.
• Process payments for club services and manage front desk tasks.

Skills

Customer service

Communication

Multitasking

Problem solving

Hospitality

Education

High school diploma

Tools

Club management software

Job description

Crunch Fitness in Fort Collins, CO seeks a personable Member Services Representative to welcome members and guests and ensure a positive club experience. You will handle check-ins, answer inquiries, and promote events while supporting payments and front desk operations.

Ideal candidates have strong communication, multitasking abilities, and a customer-first mindset, with experience in hospitality or retail. The role offers advancement opportunities and requires a professional appearance.