Member Services & Front Desk Associate

Planet Fitness; Richmond (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness organization in Richmond, Virginia is seeking a Member Services Representative. The role involves providing outstanding customer service, assisting members and guests, and maintaining a clean and welcoming environment. Ideal candidates will have customer service experience, strong communication skills, and a team-oriented mindset. Join us in creating a Judgement Free Zone® for all fitness enthusiasts!

Qualifications

• Customer service experience preferred.
• Strong communication skills are essential.
• Punctuality and reliability are crucial.

Responsibilities

• Greet members and provide exceptional customer service.
• Answer phones and assist callers with questions.
• Conduct tours for prospective members.

Skills

Customer Service experience

Basic computer proficiency

Strong attention to detail

Strong communication skills

Ability to work well in a team

Willingness to learn

Problem-solving mindset

Ability to follow instructions

Job description

A fitness organization in Richmond, Virginia is seeking a Member Services Representative. The role involves providing outstanding customer service, assisting members and guests, and maintaining a clean and welcoming environment. Ideal candidates will have customer service experience, strong communication skills, and a team-oriented mindset. Join us in creating a Judgement Free Zone® for all fitness enthusiasts!