Member Services Expert — Flexible Shifts + PTO & Benefits

Planet Fitness, Inc.; Dallas (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Financial wellness benefit, MyFlexPay

FREE Planet Fitness Black Card Membership

Employee Assistance Program (EAP)

Paid Time Off (PTO)

Paid Parental Leave

Health Insurance Benefits

Job summary

A leading fitness franchise seeks a Member Service Representative Sub to enhance team support and provide exceptional customer service to members. The role demands excellent interpersonal skills, punctuality, and the ability to engage positively with customers. With a flexible schedule and growth opportunities within the company, this position is perfect for individuals seeking to build a career in the fitness industry.

Qualifications

• Exceptional customer service skills; able to interact positively with members and co-workers.
• Punctuality and reliability are a must.
• Must be 18 years of age or older.

Responsibilities

• Provide customer service and assist with shift coverage as needed.
• Check members into the system and facilitate account updates.
• Respond to member questions and concerns timely.

Skills

Customer service skills

Positive mental attitude

Punctuality

Reliability

Education

High School diploma/GED equivalent

Job description

A leading fitness franchise seeks a Member Service Representative Sub to enhance team support and provide exceptional customer service to members. The role demands excellent interpersonal skills, punctuality, and the ability to engage positively with customers. With a flexible schedule and growth opportunities within the company, this position is perfect for individuals seeking to build a career in the fitness industry.