Member Services & Experience Specialist

Sam's East, Inc.; Chillicothe (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Chillicothe, OH is seeking a frontline associate to support members, operate front-end equipment, and process purchases and returns. You will promote products, guide members on self-checkout, and help maintain a safe, clean shopping environment.

The role emphasizes excellent member service, adherence to policies, and collaboration with store teams to resolve issues and deliver a seamless shopping experience.

Qualifications

• Retail experience including operating front end equipment (cash register)
• Experience with mobile retail applications is preferred

Responsibilities

• Provides member service and maintains checkout area.
• Resolves member issues and processes purchases, returns, and refunds per policy.
• Promotes Sam's Club products and services and guides members using self-service tech.
• Maintains safety, cleanliness, and security in the store environment.

Skills

Front end equipment

Mobile retail apps

Job description

Sam's Club in Chillicothe, OH is seeking a frontline associate to support members, operate front-end equipment, and process purchases and returns. You will promote products, guide members on self-checkout, and help maintain a safe, clean shopping environment.

The role emphasizes excellent member service, adherence to policies, and collaboration with store teams to resolve issues and deliver a seamless shopping experience.