Member Experience Specialist

Sam; Zanesville (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's Club in Zanesville, OH is hiring for a front-end associate to provide member service, operate the checkout area, and process purchases. You’ll assist with payments, returns, and exchanges while following safety standards and helping train new teammates.

The role emphasizes friendly member interactions, accurate cash handling, and maintaining a clean, organized shopping environment. Shifts may vary and benefits are offered.

Qualifications

• Retail experience including operating front end equipment and cash registers.
• Experience with mobile retail applications.
• Familiarity with POS systems and checkout processes.

Responsibilities

• Provides member service and supports checkout operations.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards and conducts safety checks in the facility.
• Helps train new frontline team members on processes and tools.
• Maintains a clean, organized entrance and exit areas and zones merchandise.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register / POS

Job description

Sam's Club in Zanesville, OH is hiring for a front-end associate to provide member service, operate the checkout area, and process purchases. You’ll assist with payments, returns, and exchanges while following safety standards and helping train new teammates.

The role emphasizes friendly member interactions, accurate cash handling, and maintaining a clean, organized shopping environment. Shifts may vary and benefits are offered.