Member Experience Specialist

Sam's Club; Warren (OH); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) and stock purchase program

PTO and family leave

Job summary

Sam's Club is seeking front-end support staff in Warren, OH to assist members, operate checkouts, and guide customers with self-service tech. The role emphasizes member service, merchandise organization, and safe, efficient store operations.

The position offers an hourly wage with potential bonuses and comprehensive benefits for eligible associates. Opportunities to participate in Sam's Club programs and training are provided.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience handling payments, returns, and exchanges with accuracy.
• Familiarity with mobile retail applications and self-service tech.

Responsibilities

• Provide member service and resolve issues.
• Maintain the checkout area and process purchases.
• Assist with returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services to members.
• Guide members on using self-service technology and kiosks.

Tools

POS system

Job description

Sam's Club is seeking front-end support staff in Warren, OH to assist members, operate checkouts, and guide customers with self-service tech. The role emphasizes member service, merchandise organization, and safe, efficient store operations.

The position offers an hourly wage with potential bonuses and comprehensive benefits for eligible associates. Opportunities to participate in Sam's Club programs and training are provided.