Member Services Concierge — Growth & Perks

Planet Fitness - Excel Fitness; Winterville (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Wellness resources

Paid time off

Employee discounts

Free Planet Fitness Black Card Membership

Job summary

Planet Fitness - Excel Fitness, based in Winterville, NC, is seeking motivated individuals for a customer service role. Team members will provide exceptional service to members, assist with sign-ups, and ensure the facility is clean and welcoming.

We offer benefits that include training, paid time off, and ample growth opportunities, as many advance from entry-level positions to management roles. Join our team and thrive in a supportive environment!

Qualifications

• Must be 18 years of age or older.
• Customer service background preferred.
• Punctuality and reliability is a must.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system.
• Assist prospective members with the sign-up process.

Skills

Exceptional customer service skills

Interpersonal skills

Reliability

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Excel Fitness, based in Winterville, NC, is seeking motivated individuals for a customer service role. Team members will provide exceptional service to members, assist with sign-ups, and ensure the facility is clean and welcoming.

We offer benefits that include training, paid time off, and ample growth opportunities, as many advance from entry-level positions to management roles. Join our team and thrive in a supportive environment!