Member Services Concierge

Baseline Fitness; Bismarck (ND); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Free uniforms

Training & development

Employee discounts

Flexible schedule

Free food & snacks

Free Membership for self and one any-?

Zusammenfassung

Baseline Fitness in Bismarck, ND is seeking a Customer Service Representative to greet and assist members and prospective guests at the front desk. You will drive a positive member experience, handle inquiries, scheduling tours, sign-ups, cancellations, and assist with member accounts.

This role focuses on friendly service, teamwork, and efficient operations in a busy fitness club. Join a team committed to Judgement Free Zone values, with opportunities for growth, flexible scheduling, and

Qualifikationen

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Aufgaben

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks and answer phone calls politely.
• Take info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, and updating member accounts.
• Facilitate member services questions and forward to supervisor as needed.
• Maintain neatness and cleanliness of the club.

Kenntnisse

Customer service

Listening

Problem solving

Diplomacy

Communication

Honesty

Basic computer proficiency

Jobbeschreibung

Baseline Fitness in Bismarck, ND is seeking a Customer Service Representative to greet and assist members and prospective guests at the front desk. You will drive a positive member experience, handle inquiries, scheduling tours, sign-ups, cancellations, and assist with member accounts.

This role focuses on friendly service, teamwork, and efficient operations in a busy fitness club. Join a team committed to Judgement Free Zone values, with opportunities for growth, flexible scheduling, and