Member Services Champion | Gym Benefits & Growth

Crunch; Salem (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Gym Membership

Advancement opportunities

Training & development

Employee discounts

Job summary

Fitness Ventures LLC is seeking a friendly Member Services Representative to welcome members and guests, answer inquiries, and support daily front desk operations. You will manage check-ins, payments, and communications while upholding a high standard of service and a positive club atmosphere.

The role emphasizes strong communication, multitasking, and a customer-first mindset to promote member satisfaction and retention across all club activities.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Experience in hospitality, retail, or front desk is preferred.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Check in members and guests accurately and efficiently.
• Communicate club events, promotions, and announcements.
• Process payments for club services and manage memberships.
• Support front desk operations and activities as needed.

Skills

Customer service

Front desk

Communication

Multitasking

Problem solving

Children experience

Professional appearance

Education

High school diploma

Tools

Club management software

Job description

Fitness Ventures LLC is seeking a friendly Member Services Representative to welcome members and guests, answer inquiries, and support daily front desk operations. You will manage check-ins, payments, and communications while upholding a high standard of service and a positive club atmosphere.

The role emphasizes strong communication, multitasking, and a customer-first mindset to promote member satisfaction and retention across all club activities.