Member Services Cashier & Front Desk Specialist

North Arkansas Electric Cooperative Inc.; Salem (AR); On-site; USD 28,000 - 40,000; Full time

Job summary

North Arkansas Electric Cooperative Inc. is seeking an MSR to greet visitors, handle payments, answer inquiries, and support billing processes. This role requires a high school diploma and 1–2 years of experience, with strong computer skills and accuracy in data entry.

The MSR will balance cash deposits and assist with loan/payment processes at the Salem office. Ideal candidates provide courteous customer service, maintain records, and communicate clearly with members and staff.

Qualifications

• High school diploma or equivalent.
• 1–2 years of relevant experience preferred.
• Strong computer skills including spreadsheets and data entry.
• Ability to read and interpret notices and safety rules.

Responsibilities

• Receive and credit member payments by mail or counter.
• Prepare reports by verifying and reconciling data.
• Serve as first contact for walk-ins and drive-through customers.
• Answer inquiries or direct to proper department.
• Balance and prepare cash and check deposits.
• Assist with billing inquiries and program reporting.

Skills

Customer service

Cash handling

Data entry

Telephone etiquette

Interpersonal skills

Education

High school diploma or equivalent

Tools

Spreadsheet software

Database software

Word processing software

Job description

North Arkansas Electric Cooperative Inc. is seeking an MSR to greet visitors, handle payments, answer inquiries, and support billing processes. This role requires a high school diploma and 1–2 years of experience, with strong computer skills and accuracy in data entry.

The MSR will balance cash deposits and assist with loan/payment processes at the Salem office. Ideal candidates provide courteous customer service, maintain records, and communicate clearly with members and staff.