Member Services & Banking Advisor

service1stfederalcreditunion; Bloomsburg (Columbia County); On-site; USD 32,000 - 45,000; Full time

Job summary

Service 1st Federal Credit Union in Bloomsburg, PA seeks a full-time Member Service Representative to assist members in meeting routine financial goals, perform account transactions, and cross-sell products and services while delivering outstanding service.

The role emphasizes processing transactions, resolving questions, following policies, maintaining accuracy, and contributing to training and development in a friendly, detail-oriented team environment.

Qualifications

• Experience - One year to three years of similar or related experience in customer service, cash handling, sales, banking or financial services.
• Education - Requires a high school education or GED.
• Interpersonal Skills - Requires well developed interpersonal skills for communicating with members.
• Requires the ability to operate a computer and basic mathematical skills (adding, subtracting, multiplying and dividing).

Responsibilities

• Receives and processes member's financial transactions.
• Cross-sells various deposit, loan and convenience services appropriate to each individual member.
• Uses problem solving skills to research member account questions and concerns.
• Performs other daily, weekly and monthly routine tasks.
• Performs other duties as assigned.

Skills

Customer service

Cash handling

Sales

Banking

Education

High school diploma or GED

Job description

Service 1st Federal Credit Union in Bloomsburg, PA seeks a full-time Member Service Representative to assist members in meeting routine financial goals, perform account transactions, and cross-sell products and services while delivering outstanding service.

The role emphasizes processing transactions, resolving questions, following policies, maintaining accuracy, and contributing to training and development in a friendly, detail-oriented team environment.