Part-Time Member Services Specialist | 20 hrs/wk | Mon-Sat

Service 1st Federal Credit Union; Lewisburg (Union County); On-site; USD 22,000 - 28,000; Part time

Job summary

Service 1st Federal Credit Union in Pennsylvania is seeking a Part-time Member Service Representative to assist members with routine financial goals and deliver service that exceeds expectations.

This role requires Monday through Saturday availability, around 20 hours per week, and involves processing transactions, cross-selling deposits and loans, and researching member questions with a friendly, professional approach.

Qualifications

• One to three years of experience in customer service, cash handling, sales, banking or financial services.
• High school diploma or GED required.
• Excellent interpersonal skills for communicating with members.
• Ability to operate a computer and perform basic math.

Responsibilities

• Receive and process member financial transactions.
• Cross-sell deposits, loans and convenience services.
• Use problem-solving to research member questions and concerns.
• Perform routine daily, weekly and monthly tasks.
• Follow policies and procedures as set by the credit union.

Skills

Cash handling

Customer service

Sales

Interpersonal skills

Banking knowledge

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Service 1st Federal Credit Union in Pennsylvania is seeking a Part-time Member Service Representative to assist members with routine financial goals and deliver service that exceeds expectations.

This role requires Monday through Saturday availability, around 20 hours per week, and involves processing transactions, cross-selling deposits and loans, and researching member questions with a friendly, professional approach.