Member Services Associate - Utility (Entry Level)

Wheatland Electric Cooperative, Inc.; Harper (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company funded pension

401(k) match

Low health insurance premiums

Paid vacation

Sick time

Holiday time

Group term life and accidental death &

disability insurance

Employee assistance program

Continuing education program

Job summary

Wheatland Electric Cooperative, Inc. in Harper, KS is seeking a Consumer Services Representative I to manage member accounts, process cash receipts, and handle service changes with accuracy and professionalism.

The role emphasizes strong communication and confidentiality in a friendly, community-focused setting. Responsibilities include updating software with new service details, auditing accounts for billing accuracy, and guiding customers to the right department for information.

Qualifications

• High school diploma or equivalent is required.
• Strong Excel/Word/Outlook/PowerPoint skills ideal for daily tasks.
• Excellent written and verbal communication; ability to handle sensitive information with confidentiality.

Responsibilities

• Manage cooperative member accounts in a professional and timely manner.
• Process cash receipts and changes to service; maintain cash drawers.
• Audit member accounts for billing accuracy and update software as installed.

Skills

Member service

Communication

Cash handling

Attention to detail

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

PowerPoint

Job description

Wheatland Electric Cooperative, Inc. in Harper, KS is seeking a Consumer Services Representative I to manage member accounts, process cash receipts, and handle service changes with accuracy and professionalism.

The role emphasizes strong communication and confidentiality in a friendly, community-focused setting. Responsibilities include updating software with new service details, auditing accounts for billing accuracy, and guiding customers to the right department for information.