Member Services Associate - Open Accounts & Transactions

Paycom - ATS; Tallahassee (FL); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Paid Holidays

401(k) with company match

Disability Insurance

Tuition Reimbursement

Parental Leave

Wellness Reimbursement

Job summary

CAMPUS is seeking a friendly, detail-oriented member service specialist in Tallahassee to greet customers and process transactions. You will assist with new accounts and educate members on CAMPUS products and services, while building relationships for long-term banking needs.

Responsibilities include handling deposits, withdrawals, loan payments, and transfers, plus identifying cross-sell opportunities. A strong focus on accuracy, confidentiality, and outstanding service is required.

Qualifications

• High School Diploma or GED is required.
• 0–1 year of general experience.
• Excellent member service and attention to detail essential.

Responsibilities

• Greet and assist members upon arrival, processing financial transactions.
• Set up new accounts and educate members on CAMPUS products and services.
• Identify cross-sell opportunities and promote services to members.
• Maintain professional, confidential service aligned with CAMPUS values.

Skills

Attention to Detail

Cash Reconciliation

Collaboration and Teamwork

Communication

Confidentiality and Discretion

Cross-Selling

Excellent Member Service

Microsoft Office

New Account Openings

Product Knowledge

Problem Solving

Time Management

Education

High School Diploma or GED

Job description

CAMPUS is seeking a friendly, detail-oriented member service specialist in Tallahassee to greet customers and process transactions. You will assist with new accounts and educate members on CAMPUS products and services, while building relationships for long-term banking needs.

Responsibilities include handling deposits, withdrawals, loan payments, and transfers, plus identifying cross-sell opportunities. A strong focus on accuracy, confidentiality, and outstanding service is required.