Member Services Pro: Elevate Members' Financial Journeys

First Commerce Credit Union; Tallahassee (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee assistance programs

Ongoing training and career development

Opportunities to grow within the credit union

Referral bonus

Job summary

First Commerce Credit Union in Tallahassee is seeking a Member Service Representative who is passionate about making a difference in people's lives. In this role, you'll be the go-to expert for financial services and assist members in navigating their financial journeys effectively.

Your responsibilities will include opening accounts, performing teller duties, and helping members with online banking. We're looking for someone with strong communication skills and a positive attitude. Join our team and redefine what it means to serve!

Qualifications

• At least 18 months of teller experience at a bank or credit union (or 12 months teller + 6 months customer service).
• A positive, 'can-do' attitude and a passion for helping others.
• Comfort with office technology and financial systems.

Responsibilities

• Open deposit accounts and recommend suitable products.
• Perform teller duties including deposits, withdrawals, and balancing.
• Assist members with online banking and financial tools.

Skills

Customer service skills

Communication skills

Time management

Organizational skills

Education

High school diploma or equivalent

Job description

First Commerce Credit Union in Tallahassee is seeking a Member Service Representative who is passionate about making a difference in people's lives. In this role, you'll be the go-to expert for financial services and assist members in navigating their financial journeys effectively.

Your responsibilities will include opening accounts, performing teller duties, and helping members with online banking. We're looking for someone with strong communication skills and a positive attitude. Join our team and redefine what it means to serve!