Service Specialist 1 - Tallahassee Regional

Paycom - ATS; Tallahassee (FL); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Paid Time Off

Paid Holidays

401(k) with company match

Disability Insurance

Tuition Reimbursement

Parental Leave

Wellness Reimbursement

Job summary

CAMPUS is seeking a friendly, detail-oriented member service specialist in Tallahassee to greet customers and process transactions. You will assist with new accounts and educate members on CAMPUS products and services, while building relationships for long-term banking needs.

Responsibilities include handling deposits, withdrawals, loan payments, and transfers, plus identifying cross-sell opportunities. A strong focus on accuracy, confidentiality, and outstanding service is required.

Qualifications

• High School Diploma or GED is required.
• 0–1 year of general experience.
• Excellent member service and attention to detail essential.

Responsibilities

• Greet and assist members upon arrival, processing financial transactions.
• Set up new accounts and educate members on CAMPUS products and services.
• Identify cross-sell opportunities and promote services to members.
• Maintain professional, confidential service aligned with CAMPUS values.

Skills

Attention to Detail

Cash Reconciliation

Collaboration and Teamwork

Communication

Confidentiality and Discretion

Cross-Selling

Excellent Member Service

Microsoft Office

New Account Openings

Product Knowledge

Problem Solving

Time Management

Education

High School Diploma or GED

Job description

Job Details

Job Location: Governors Crossing - Tallahassee, FL 32301

Position Type: Full Time

Salary Range: $38,400.00 - $45,200.00 Salary

Job Category: Banking

This position will be required to travel throughout the Tallahassee Region.

Hours

• Monday - Thursday: 8:45 a.m. - 5:15 p.m.
• Fridays: Alternating hours from 8:45 a.m. - 5:15 p.m. or 9:45 a.m. - 6:15 p.m.
• Saturdays: 1 to 2 a month from 8:45 a.m. to 12:15 p.m.

Role

Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.

Essential Functions & Responsibilities

• Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
• Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
• Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
• Identifies cross-sell opportunities and cross-sells services to members

Qualifications: Education

• High School Diploma or GED

Experience

• 0 - 1 year of general experience

Other Skills

• Attention to Detail
• Cash Reconciliation
• Collaboration and Teamwork
• Communication
• Confidentiality and Discretion
• Cross-Selling
• Excellent Member Service
• Microsoft Office Products
• New Account Openings
• Product Knowledge
• Problem Solving
• Time Management and Organization

Full-Time Employee Benefits Package

• Health Insurance (medical, vision, dental)
• Life Insurance
• Paid Time Off
• Paid Holidays
• Defined Benefit Pension plan
• 401(k) with up to a 5% company match
• Short & Long Term Disability Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Employee Wellness Reimbursement

EOE/AA including Veterans and Disabled