Member Services Associate – Front Desk & Guest Experience

First National Bankers Bank; Ogden (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Free Black Card Membership

401(k) and Roth Retirement Savings

Job summary

Planet Fitness is hiring a Member Services Representative to greet members and guests, handle inquiries, process memberships, and promote services. This full-time, on-site role emphasizes a welcoming, judgment-free environment and strong customer service standards.

Ideal candidates are upbeat, professional, and capable of handling payments and inquiries with accuracy. Bilingual English/Spanish is encouraged to apply and training will be provided to maintain club standards.

Qualifications

• Must be 18 years of age or older.
• Onsite work required; this is not a remote position.
• Polished, upbeat, professional attitude and strong work ethic.

Responsibilities

• Greet members, guests and prospective members in a friendly, professional manner.
• Assist with membership inquiries, account questions, and billing.
• Help potential members with tours, sign-ups, and explain membership options.

Skills

Customer service

Bilingual (English/Spanish)

Professional communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness is hiring a Member Services Representative to greet members and guests, handle inquiries, process memberships, and promote services. This full-time, on-site role emphasizes a welcoming, judgment-free environment and strong customer service standards.

Ideal candidates are upbeat, professional, and capable of handling payments and inquiries with accuracy. Bilingual English/Spanish is encouraged to apply and training will be provided to maintain club standards.