Member Services Associate — Fitness Club Front Desk

Paycom - ATS; Waterford (CT); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Salary & 401K

Health benefits

Paid time off

Free Black Card

Job summary

Planet Fitness is hiring a Part Time Front Desk Associate in Waterford, CT. The role focuses on friendly member service, greeting and assisting guests, and promoting memberships and promotions.

Responsibilities include answering phones, handling payments, maintaining a clean club, and delivering a positive experience in a fast-paced retail setting. Prior retail or fitness experience is preferred; HS diploma required.

Qualifications

• 18 years old or older.
• High School Diploma or Equivalent required.
• Six months face to face customer service in retail or 1-year Fitness experience preferred.

Responsibilities

• Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
• Anticipate member's needs and respond promptly.
• Provide gracious and efficient telephone service with complete information.
• Resolve customer concerns with strong communication and problem-solving skills.
• Maintain club cleanliness for up to 50% of the shift.
• Accept payments and give change/receipts.
• Promote products and promotions to drive revenue.
• Answer questions about policies and procedures clearly.

Skills

Multitasking

Customer service

Initiative

Flexible schedule

Retail experience

Energetic

Education

High School Diploma

Job description

Planet Fitness is hiring a Part Time Front Desk Associate in Waterford, CT. The role focuses on friendly member service, greeting and assisting guests, and promoting memberships and promotions.

Responsibilities include answering phones, handling payments, maintaining a clean club, and delivering a positive experience in a fast-paced retail setting. Prior retail or fitness experience is preferred; HS diploma required.