Member Services Associate — Entry-Level Teller

Maui County Federal Credit Union; Wailuku (HI); On-site; USD 44,000 - 46,000; Full time

Job summary

Maui County Federal Credit Union in Wailuku, HI is seeking an entry level Member Service Rep I to handle teller functions and a variety of member services. This full-time clerical role requires accuracy, courtesy, and proficiency with cash handling, deposits, withdrawals, and basic account maintenance.

The position emphasizes strong public relations, cross-selling of services, and professional member interaction in a supportive team environment.

Qualifications

• High school graduate or equivalent required.
• Knowledge of Teller and Member Service Representative operations and procedures.
• Basic understanding of Credit Union operations.
• Ability to operate related computer applications and other business equipment (adding machine, typewriter, copy machine, coin/money counting machines, telephone).
• Good typing skills.

Responsibilities

• Assumes responsibility for efficient teller functions and accuracy of daily balances.
• Represents the Credit Union professionally to members and processes deposits, withdrawals and payments.
• Responds to member inquiries, opens/closes accounts, and handles basic account changes.
• Conducts cross-selling of Credit Union products and services.
• Maintains privacy and security of member information.
• Performs related clerical duties and assists with reception duties.

Skills

Public relations

Customer service

Education

High school graduate or equivalent

Knowledge of Teller and Member Service Representative operations and procedures

Tools

Computers

Cash handling equipment

Adding machine

Typewriter

Copy machine

Coin and money counting machines

Telephone

Job description

Maui County Federal Credit Union in Wailuku, HI is seeking an entry level Member Service Rep I to handle teller functions and a variety of member services. This full-time clerical role requires accuracy, courtesy, and proficiency with cash handling, deposits, withdrawals, and basic account maintenance.

The position emphasizes strong public relations, cross-selling of services, and professional member interaction in a supportive team environment.