Member Service & Relationship Advisor II

HawaiiUSA FCU; Aiea (HI); On-site; USD 28,000 - 36,000; Full time

Job summary

HawaiiUSA Federal Credit Union is seeking a Member Service Representative II at the Aiea branch to deliver exceptional member experiences, balance daily transactions, and grow member relationships through proactive sales behaviors.

The role combines processing operational transactions with account and loan openings, requiring strong communication and teamwork in a full-time, on-site setting.

Qualifications

• High School Diploma or GED required
• Effective written and verbal communication skills
• Strong organization and planning skills; ability to prioritize effectively
• Ability to work both independently and cohesively with others, fosters team environment

Responsibilities

• Promotes the Credit Union values and provides exceptional member experience
• Processes member transactions efficiently and accurately
• Builds member relationships through needs-based assessments to identify deposit, credit, and lending solutions
• Opens accounts and loans and supports branch operations
• Promotes online, mobile, and digital channels and stays current on policies and procedures

Job description

HawaiiUSA Federal Credit Union is seeking a Member Service Representative II at the Aiea branch to deliver exceptional member experiences, balance daily transactions, and grow member relationships through proactive sales behaviors.

The role combines processing operational transactions with account and loan openings, requiring strong communication and teamwork in a full-time, on-site setting.