Member Associate: Teller & Member Services Pro

Hawaii State Federal Credit Union; Honolulu (HI); On-site; USD 39,300 - 48,510; Full time

Benefits offered by this job

Health Coverage

Paid Time Off

401(k)

Transit Subsidy

Wellness Programs

Career growth

Job summary

Hawaii State Federal Credit Union is seeking a Member Associate to handle deposits, withdrawals, loan payments, and other teller functions, while assisting with branch member services and new accounts.

The position requires accuracy in balancing daily transactions and adherence to policy, with responsibilities extending to back office tasks as needed. The organization emphasizes a strong work-life balance and competitive benefits.

Qualifications

• Professional appearance, dress, and attitude.
• Good math and typing skills.
• Related Customer Service experience.
• Basic understanding of credit union operations.
• Basic understanding of member services and products provided.
• Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin and money counting machines, and telephone.

Responsibilities

• Provide a variety of paying and receiving functions (deposits, withdrawals, loan payments, teller checks, money orders, cash advances).
• Assist with direction and administration of Branch member service and new account opening.
• Balance each day’s transactions and verify cash totals; ensure prompt, professional service.
• Perform back office duties as assigned.

Skills

Math skills

Typing skills

Customer service

Credit union operations

Member services knowledge

Computer applications

Tools

Adding machine

Typewriter

Copy machine

Money counting machines

Telephone

Job description

Hawaii State Federal Credit Union is seeking a Member Associate to handle deposits, withdrawals, loan payments, and other teller functions, while assisting with branch member services and new accounts.

The position requires accuracy in balancing daily transactions and adherence to policy, with responsibilities extending to back office tasks as needed. The organization emphasizes a strong work-life balance and competitive benefits.