Member Services Associate - Entry Level

SECU; Raeford (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

SECU is seeking an Associate Member Services Representative (MSR) in Raeford, NC to provide foundational knowledge of branch operations and service members effectively. This entry-level role involves routine duties like managing cash boxes and assisting members with financial transactions.

The ideal candidate will have a high school diploma or GED, good communication skills, and a customer-centric attitude. SECU offers a supportive work environment and opportunities for continuing education.

Qualifications

• Good verbal and written communication skills.
• Aptitude for developing member confidence and trust.
• Ability to problem-solve effectively.

Responsibilities

• Provide exemplary member service by responding to inquiries.
• Balance cash drawers and process transactions accurately.
• Participate in ongoing training to enhance knowledge.

Skills

Communication skills

Problem-solving skills

Customer service orientation

Education

High school diploma or GED

Bachelor’s degree or relevant certification

Job description

SECU is seeking an Associate Member Services Representative (MSR) in Raeford, NC to provide foundational knowledge of branch operations and service members effectively. This entry-level role involves routine duties like managing cash boxes and assisting members with financial transactions.

The ideal candidate will have a high school diploma or GED, good communication skills, and a customer-centric attitude. SECU offers a supportive work environment and opportunities for continuing education.