Member Services Associate — Club Concierge + 401k Match

Syufy Group; The Woodlands (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K with company match up to 4%

Complimentary Club membership

Discounts on Club goods and services

Job summary

Villa Sport in The Woodlands, TX is seeking an entry-level team member to provide friendly, high-energy customer service at the Member Services Desk. You will share information about club operations, assist members, and help maintain a welcoming environment.

Candidates with prior customer service experience and a willingness to learn will thrive. A bilingual ability is a plus, and a flexible, can-do attitude is essential for success in a fast-paced setting.

Qualifications

• Excellent phone skills; ability to handle intermittent heavy phones.
• Efficient, well-organized, able to handle a variety of duties simultaneously.
• Previous customer service experience.
• Bilingual is a plus.
• Minimum 16 years of age.
• Five-star customer service skills.
• Excellent communication skills.
• Good organizational skills.
• Ability to quickly learn new tasks or technology.
• Enjoy working in a fast-paced and varied environment where the customer is first.
• Committed and flexible.
• Outgoing, friendly and able to work with and serve all kinds of people.
• Fast learner with a variety of interests.
• High energy with a positive outlook and can-do spirit.
• Team player who enjoys taking on new challenges.
• Progress toward high school diploma or college degree preferred.

Responsibilities

• Provide consistent quality service at the Member Services Desk.
• Offer accurate information regarding club operations and policies.

Skills

Phone skills

Organizational skills

Customer service experience

Bilingual (a plus)

Age 16+

Communication skills

Team player

Positive attitude

Fast learner

Energetic

Education

High school diploma progress preferred

Job description

Villa Sport in The Woodlands, TX is seeking an entry-level team member to provide friendly, high-energy customer service at the Member Services Desk. You will share information about club operations, assist members, and help maintain a welcoming environment.

Candidates with prior customer service experience and a willingness to learn will thrive. A bilingual ability is a plus, and a flexible, can-do attitude is essential for success in a fast-paced setting.