Member Services Associate

Villa Sport; The Woodlands (TX); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Complimentary Club membership

401(k) with company match

Discounts on Club goods and services

Zusammenfassung

Villa Sport in The Woodlands, TX is seeking a friendly Member Services Associate to greet members, answer questions, and provide accurate information about club operations. This entry-level role offers a chance to learn in a dynamic, fast-paced environment.

Responsibilities include monitoring the Member Services Desk, delivering high-level service, and supporting different club areas as needed. Prior customer service experience is helpful, and bilingual candidates are a plus.

Qualifikationen

• Excellent phone skills and ability to handle intermittent heavy phone traffic.
• Customer service experience is preferred.
• Bilingual ability is a plus.
• Strong communication and organizational skills required.
• Fast learner who can adapt in a fast-paced environment.
• Outgoing, friendly, and able to serve diverse audiences.

Aufgaben

• Monitor the Member Services Desk and provide accurate information on club operations.
• Deliver consistent, high-quality service to members and guests.
• Support various departments as needed and learn new tasks quickly.

Kenntnisse

Phone skills

Customer service

Bilingual (plus)

Communication

Organization

Fast learner

Team player

Positive attitude

Ausbildung

High school diploma in progress or degree preferred

Jobbeschreibung

Member Services Associate# Member Services AssociateVilla Sport Athletic Club TW 6015 - The Woodlands, TX 77381## OverviewPosition TypeFull-Time/Part-TimeTravel PercentageNoneCategoryHospitality - Hotel## DescriptionVilla Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us.If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here!**POSITION SUMMARY:**This is an entry-level position for someone who wants to learn and gain valuable experience. If you have various interests, and want to work in a fun and dynamic atmosphere, apply today!The purpose of this position is to provide consistent quality service, accurate information regarding all areas of club operations, and to monitor Member Services Desk, including but not limited to policies and procedure.With a can-do spirit and willingness to help wherever needed, you will thrive at Villa Sport.**COMPENSATION AND BENEFITS INCLUDE:*** Hourly rate of pay, based on relevant experience to the role.* 401K with dollar for dollar match up to 4%.* Complimentary Club membership.* Discounts on Club goods and services.**QUALIFICATIONS:*** Excellent phone skills; ability to handle intermittent heavy phones* Efficient, well-organized, able to handle a variety of duties simultaneously* Previous customer service experience* Bilingual is a plus* Minimum 16 years of age* Five-star customer service skills* Excellent communication skills* Good organizational skills* Ability to quickly learn new tasks or technology* Enjoy working in a fast-paced and varied environment where the customer is first* Committed and flexible* Outgoing, friendly and able to work with and serve all kinds of people* Fast learner with a variety of interests* High energy with a positive outlook and can-do spirit* Team player who enjoys taking on new challenges* Progress toward high school diploma or college degree preferredAdditional skills and certifications required may apply to work in various departments.For more information about Villa Sport, please visit our website at www.villasport.com.**EQUAL EMPLOYMENT OPPORTUNITY**It is the Company’s policy to employ, train, promote, transfer, discipline, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and abilities as they relate to the Company’s needs. The Company does not discriminate in employment opportunities or practices on the basis of race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital or domestic partnership status, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, age, sexual orientation, military and veteran status any other characteristic protected by federal, state or local law.