Member Services Associate - Banking (Entry Level)

Southeast Financial Credit Union; Brentwood (TN); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Highly competitive pay rates

Generous vacation and sick leave and a

Company-paid employee group insurance

Tuition reimbursement program

Employee Assistance Program (EAP)

401k matching

You don’t work for us…we work for YOU

Job summary

Southeast Financial Credit Union is seeking a friendly Member Service role at the Brentwood branch. You will handle deposits, payments, account openings, and loan inquiries while delivering prompt, courteous service to members.

The position emphasizes accuracy, cash handling, and cross-selling opportunities. Education is a High School level, with day shifts and a strong emphasis on member satisfaction and professionalism.

Qualifications

• Education: High School or GED or equivalent.
• One month to twelve months of related experience.
• Interpersonal skills including courtesy, tact and diplomacy are essential.
• Able to operate a 10-key calculator and basic office equipment.

Responsibilities

• Handle deposits, drafts, cash, and receipts; balance cash drawer daily.
• Open/close accounts and process updates (address changes, stop payments, check holds).
• Assist with loan inquiries and applications; process mail deposits and account packets.
• Assist members in person and by phone; identify cross-sell opportunities and promote services.
• Perform tasks requested by supervisor related to credit union operations.

Skills

Customer service

Cash handling

Telephone support

Interpersonal skills

Problem solving

Education

High School

Tools

10-key calculator

Typewriter

Computer keyboard

Job description

Southeast Financial Credit Union is seeking a friendly Member Service role at the Brentwood branch. You will handle deposits, payments, account openings, and loan inquiries while delivering prompt, courteous service to members.

The position emphasizes accuracy, cash handling, and cross-selling opportunities. Education is a High School level, with day shifts and a strong emphasis on member satisfaction and professionalism.