Member Service Teller – Lobby Front Desk

MCT Credit Union; Lumberton (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

MCT Credit Union is hiring a Member Service Representative/Lobby for the Lumberton, TX branch. This full-time clerical role reports to the Branch Manager and is non-exempt. It involves teller functions, member service duties, and cross-selling in a fast-paced lobby environment.

Ideal candidates have high school education and 1–3 years of related experience, with strong public relations and cash handling skills. Training and growth opportunities accompany a welcoming team.

Qualifications

• High school education or equivalent required.
• Knowledge of teller and member service operations.
• Experience in customer service is preferred.

Responsibilities

• Provide teller and member service duties including deposits, withdrawals, and payments.
• Balance daily transactions and verify cash totals.
• Open/close accounts and assist with account maintenance.
• Cross-sell Credit Union products and services.
• Respond to member inquiries with professionalism.

Skills

Public relations

Customer service

Cross-selling

Cash handling

Education

High school diploma or equivalent

Tools

Cash handling equipment

Computer applications

Adding machine

Typewriter

Copy machine

Coin and money counting machines

Telephone

Job description

MCT Credit Union is hiring a Member Service Representative/Lobby for the Lumberton, TX branch. This full-time clerical role reports to the Branch Manager and is non-exempt. It involves teller functions, member service duties, and cross-selling in a fast-paced lobby environment.

Ideal candidates have high school education and 1–3 years of related experience, with strong public relations and cash handling skills. Training and growth opportunities accompany a welcoming team.