Member Services Teller – Lobby & Accounts

MCT Credit Union; Lumberton (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

MCT Credit Union is seeking a Member Service Representative/Lobby associate at our Lumberton branch. This entry-level, non-exempt role focuses on teller functions, member service, and basic account maintenance, with emphasis on accuracy, courtesy, and cross-selling services.

The position reports to the Branch Manager and involves in-branch, in-person service with potential for development within the credit union’s service offerings.

Qualifications

• High school diploma or equivalent.
• Knowledge of Teller and Member Service Representative operations and procedures.
• Basic understanding of Credit Union operations.

Responsibilities

• Perform teller functions: deposits, withdrawals, loan payments, checks, money orders, and transfers.
• Open/close accounts and assist members with account maintenance.
• Cross-sell Credit Union services and provide prompt, professional service.

Skills

Teller operations

Typing skills

Customer service

Education

High school diploma

Tools

Adding machine

Typewriter

Job description

MCT Credit Union is seeking a Member Service Representative/Lobby associate at our Lumberton branch. This entry-level, non-exempt role focuses on teller functions, member service, and basic account maintenance, with emphasis on accuracy, courtesy, and cross-selling services.

The position reports to the Branch Manager and involves in-branch, in-person service with potential for development within the credit union’s service offerings.