Member Service Teller I/II – Start Your Banking Career

Numerica Credit Union; Spokane (WA); On-site; USD 25,000 - 37,000; Full time

Job summary

Numerica Credit Union, Downtown Spokane, seeks Service Representative I or II to deliver excellent member service and accurately process financial transactions. Entry-level role builds foundational knowledge of credit union products, services, and operations while delivering a great member experience.

The position emphasizes cash handling, referrals, and guidance on online banking and digital solutions, with a CARES-centered service approach.

Qualifications

• Basic customer service experience is required.
• Cash handling or retail experience is preferred.
• Ability to learn Numerica’s products and services.

Responsibilities

• Process financial transactions accurately (deposits, withdrawals, transfers).
• Balance cash drawer daily and maintain accuracy.
• Provide referrals to specialists and educate members on digital tools.
• Deliver high-quality member service following CARES Principles.

Skills

Interpersonal skills

Communication

Cash handling

Attention to detail

Bilingual (Spanish)

Education

High school diploma or GED

Tools

CRM systems

Digital banking platforms

Job description

Numerica Credit Union, Downtown Spokane, seeks Service Representative I or II to deliver excellent member service and accurately process financial transactions. Entry-level role builds foundational knowledge of credit union products, services, and operations while delivering a great member experience.

The position emphasizes cash handling, referrals, and guidance on online banking and digital solutions, with a CARES-centered service approach.