Senior Member Service Rep - Banking & Accounts

Center Parc Credit Union; Atlanta (MI); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time-off

401k with company match

Long-term disability

Short-term disability

Paid holidays

Job summary

Center Parc Credit Union seeks a Member Service Representative II to deliver exceptional member service in a fast-paced credit union environment. You will perform teller and platform duties, open new accounts, and build relationships with members while promoting CPCU products.

The role requires 2+ years in banking or a credit union, strong cash handling, and a commitment to compliance. Join a team focusing on financial success for members and community presence.

Qualifications

• Requires 2+ years transactional work experience in banking, financial services, or a credit union.
• Proficient in 10-key calculator, typing and data entry; proficient with MS Office.
• Customer-service oriented with ability to cross-sell and refer internal products.

Responsibilities

• Provide member services on a teller and platform basis, including opening and maintaining accounts.
• Open new member accounts and assist with updates and changes.
• Cross-sell CPCU products and refer to internal partners as appropriate.
• Handle a variety of member transactions and balance cash drawer.
• Ensure compliance with BSA/AML and OFAC regulations; maintain product knowledge.

Skills

Banking experience

Customer service

Cross-selling

10-Key calculator

Typing / keying skills

Microsoft Office

Education

High school diploma or equivalent

Associate degree in Business Administration or related field

Tools

Symitar

Meridian Link

Microsoft Office

Job description

Center Parc Credit Union seeks a Member Service Representative II to deliver exceptional member service in a fast-paced credit union environment. You will perform teller and platform duties, open new accounts, and build relationships with members while promoting CPCU products.

The role requires 2+ years in banking or a credit union, strong cash handling, and a commitment to compliance. Join a team focusing on financial success for members and community presence.