Member Service Teller - Growth & Flexible Schedule

Space Coast Credit Union; Florida; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Dental & Vision insurance

401(k) match

Tuition reimbursement

Paid time off

Job summary

Space Coast Credit Union in Hialeah, FL is hiring a Member Service Specialist (Teller/Customer Service) to perform deposits, withdrawals, loans and new account processing with a focus on meeting member needs and delivering friendly, accurate service.

The role supports a not-for-profit, member-focused mission, offers a flexible schedule and opportunities for promotion after 12 months, and provides competitive pay along with benefits like health insurance, a 401(k) match, tuition reimbursement,

Qualifications

• 0-6+ months of customer service and/or cash handling experience preferred.
• High School Diploma or equivalent.

Responsibilities

• Consistently demonstrates effective sales and service skills by meeting established goals.
• Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
• Periodically serves as floor manager to assess walk-in member’s needs. Directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizing member waiting time.
• Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
• Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
• Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
• Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.

Skills

Customer service

Cash handling

Sales

Financial products knowledge

Member service

Education

High School Diploma or equivalent

Job description

Space Coast Credit Union in Hialeah, FL is hiring a Member Service Specialist (Teller/Customer Service) to perform deposits, withdrawals, loans and new account processing with a focus on meeting member needs and delivering friendly, accurate service.

The role supports a not-for-profit, member-focused mission, offers a flexible schedule and opportunities for promotion after 12 months, and provides competitive pay along with benefits like health insurance, a 401(k) match, tuition reimbursement,