Member Service Teller – Growth & Flexible Schedule

Sccu; Town of Florida, Northern (NY, KY); Hybrid; USD 25,000 - 26,000; Part time

Benefits offered by this job

Health & Wellness: Medical, dental, &

401(k) match

HSA match

Tuition reimbursement

PTO & holidays

Employee Assistance Program

Job summary

Space Coast Credit Union (SCCU) is seeking a Part-Time Member Service Specialist at our West Pines Branch in Pembroke Pines, FL 33027. You will assist members with deposits, loans, and new accounts, delivering tailored recommendations and resolving issues to ensure outstanding service.

You will handle transactions, balance cash, and help maintain lobby efficiency while aiming to exceed member expectations and support SCCU’s member-focused mission.

Qualifications

• 6+ months of customer service and/or cash handling experience preferred.
• High School Diploma or equivalency

Responsibilities

• Consistently demonstrates effective sales and service skills by meeting established goals.
• Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
• Periodically serves as floor manager to assess walk-in member’s needs. Directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizing member waiting time.
• Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
• Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
• Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
• Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.

Skills

Customer service

Cash handling

Education

High School Diploma or equivalency

Job description

Space Coast Credit Union (SCCU) is seeking a Part-Time Member Service Specialist at our West Pines Branch in Pembroke Pines, FL 33027. You will assist members with deposits, loans, and new accounts, delivering tailored recommendations and resolving issues to ensure outstanding service.

You will handle transactions, balance cash, and help maintain lobby efficiency while aiming to exceed member expectations and support SCCU’s member-focused mission.