Member Service Specialist: Flexible Hours & Growth Path

Space Coast Credit Union; Florida; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Annual bonus

Health, dental, and vision insurance

401(k) match + HSA

Tuition reimbursement

PTO + holidays

Member discounts on loans and credit

Job summary

Space Coast Credit Union in Miramar, FL is seeking a dedicated Member Service Specialist (Teller/Customer Service) to assist members with deposits, loans, and new account processing at the East Miramar Branch.

The role emphasizes tailoring SCCU product recommendations, resolving issues efficiently, and delivering excellent member service on-site with opportunities for growth and promotion after 12 months.

Qualifications

• 6+ months of customer service and/or cash handling experience preferred.
• High School Diploma or equivalency.

Responsibilities

• Consistently demonstrate sales and service skills by meeting established goals.
• Consult with members regarding SCCU products and services and recommend additional offerings.
• Occasionally serve as floor manager to assess walk-in members’ needs and direct them appropriately.
• Perform transactions including deposits, withdrawals, payments, and sale of monetary instruments.
• Balance cash, monetary instruments, and daily work to ensure account integrity.
• Maintain proficiency with computer terminals and SCCU online systems.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

Space Coast Credit Union in Miramar, FL is seeking a dedicated Member Service Specialist (Teller/Customer Service) to assist members with deposits, loans, and new account processing at the East Miramar Branch.

The role emphasizes tailoring SCCU product recommendations, resolving issues efficiently, and delivering excellent member service on-site with opportunities for growth and promotion after 12 months.