Member Service Teller – Growth, Cash Handling & Cross-Sell

ADP, Inc.; La Quinta (CA); In loco; USD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

First Imperial CU in California seeks a Member Service Representative (Teller) to assist members with transactions, answer questions, and promote credit union products. You will handle deposits, withdrawals, transfers, and account services while maintaining accurate records.

The role emphasizes courteous, professional service, balancing cash drawers, and knowledge of online banking. Candidates with cash handling and customer service experience are encouraged to apply; high school diploma

Competenze

• Experience in cash handling and daily balancing.
• Experience in customer service and problem solving.
• Ability to learn banking products and policies.

Mansioni

• Greet and welcome members and visitors in a professional manner and provide prompt, accurate service in transactions.
• Provide information on credit union products and policies to members.
• Respond to member requests or complaints and direct to the appropriate staff.
• Accurately handle cash and balance within allotted time requirements.
• May open new accounts and service existing accounts, including Club Accounts and Checking.
• Promote credit union products based on member needs and cross-sell.

Conoscenze

Cash handling

Customer service

Sales orientation

Problem solving

Schedule flexibility

Banking products knowledge

Formazione

High school diploma

Strumenti

Credit union core system

Currency scanners

Coin sorters

10-key calculator

Microsoft Office

Descrizione del lavoro

First Imperial CU in California seeks a Member Service Representative (Teller) to assist members with transactions, answer questions, and promote credit union products. You will handle deposits, withdrawals, transfers, and account services while maintaining accurate records.

The role emphasizes courteous, professional service, balancing cash drawers, and knowledge of online banking. Candidates with cash handling and customer service experience are encouraged to apply; high school diploma