Member Service Team Lead — Retail Front End

Walmart; Austin (TX); On-site; USD 65,904,000 - 88,828,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase program

Paid time off

Sam’s Club Membership

Job summary

Sam's Club is seeking a responsive associate in Austin, TX to support supervision of team members, handle customer interactions, and ensure efficient checkout and service. You will promote memberships, assist members with purchases, and help maintain store standards.

The role requires 6 months of retail and customer service experience, 18+ years old, and offers full-time hours with a focus on member satisfaction and operational excellence.

Qualifications

• 6 months retail experience including operating front-end equipment (cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates in assigned area
• Provide member service and assist with purchases and memberships
• Open and close shifts and handle cash register operations
• Ensure compliance with company policies and Open Door Policy
• Assist with recruiting, scheduling, and coaching of associates
• Promote membership types, programs and benefits to members

Skills

Retail experience

Customer service

Cash handling

Job description

Sam's Club is seeking a responsive associate in Austin, TX to support supervision of team members, handle customer interactions, and ensure efficient checkout and service. You will promote memberships, assist members with purchases, and help maintain store standards.

The role requires 6 months of retail and customer service experience, 18+ years old, and offers full-time hours with a focus on member satisfaction and operational excellence.