Member Services Team Lead

Walmart; Sherman (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Disability benefits

Employee discounts

Job summary

Sam's Club in Sherman, TX is seeking a Front End Associate to support member services and operate the front end efficiently. You will supervise associates, assist shoppers, process memberships and purchases, and help members with inquiries while upholding store standards.

The role emphasizes teamwork, integrity, and customer focus. Benefits include health and financial plans, paid time off, and education programs. The position offers competitive hourly pay and opportunities for career growth.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Supervises associates by assigning duties and providing guidance to ensure member service and store standards
• Assists with recruiting, hiring, scheduling, promoting, coaching and evaluating associates
• Promotes membership, processes memberships/upgrades/credit accounts and encourages renewals
• Assists members with purchases, self-checkout, and member services
• Maintains merchandise availability, organizes area, and ensures cleanliness and safety

Skills

Retail experience

Customer service

Job description

Sam's Club in Sherman, TX is seeking a Front End Associate to support member services and operate the front end efficiently. You will supervise associates, assist shoppers, process memberships and purchases, and help members with inquiries while upholding store standards.

The role emphasizes teamwork, integrity, and customer focus. Benefits include health and financial plans, paid time off, and education programs. The position offers competitive hourly pay and opportunities for career growth.