Member Service Team Lead

Walmart; Marietta (GA); On-site; USD 2,892,960 - 3,995,040; Full time

Benefits offered by this job

Health benefits

401(k) matching and stock purchase

Paid time off

Tuition assistance

Job summary

Sam's Club in Marietta, GA is hiring a full-time associate to help lead the front-end area, supervise other associates, and ensure member service excellence in accordance with Walmart policies. You will assign duties, communicate goals, train staff, and support processes that keep the club running smoothly and safely.

Daily responsibilities include assisting members with purchases, locating products, operating the register or self-checkout, handling returns, processing memberships and upgrades,

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service.

Responsibilities

• Supervise associates by assigning duties and guiding service to ensure customer satisfaction.
• Assist members with purchases, provide product guidance, and help with decisions.
• Operate front-end equipment and processes, handle transactions and returns.
• Support store operations and adhere to Open Door Policy and ethics standards.

Skills

Customer service

Front-end supervision

Cash handling

Team leadership

Tools

Cash register

Job description

Sam's Club in Marietta, GA is hiring a full-time associate to help lead the front-end area, supervise other associates, and ensure member service excellence in accordance with Walmart policies. You will assign duties, communicate goals, train staff, and support processes that keep the club running smoothly and safely.

Daily responsibilities include assisting members with purchases, locating products, operating the register or self-checkout, handling returns, processing memberships and upgrades,