Member Experience Team Lead

Sam's Club; Marietta (GA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Marietta, GA is seeking a front-line supervisor to assist management with supervising associates and delivering exceptional member service. You will communicate goals, train staff, process memberships, and support seamless transactions, ensuring compliance with company policies and standards.

In this role you will also help promote memberships and services, participate in recruiting and scheduling, and contribute to marketing efforts while maintaining store cleanliness and

Qualifications

• 6 months retail experience with front-end equipment operation.
• 6 months customer service experience.
• Must be 18 years or older.

Responsibilities

• Assist management by supervising associates and communicating goals.
• Provide member service, assist with purchases and memberships.
• Process memberships, upgrades, and credit accounts.
• Maintain store cleanliness and merchandising in assigned area.
• Collaborate with managers to meet membership and sales goals.

Skills

Retail experience

Customer service

Cash handling

Teamwork

Tools

Cash register

POS system

Job description

Sam's Club in Marietta, GA is seeking a front-line supervisor to assist management with supervising associates and delivering exceptional member service. You will communicate goals, train staff, process memberships, and support seamless transactions, ensuring compliance with company policies and standards.

In this role you will also help promote memberships and services, participate in recruiting and scheduling, and contribute to marketing efforts while maintaining store cleanliness and