Member Service Specialist - Loans & Relationship Builder

REGIONAL federal credit union; Hammond (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid holidays

PTO (paid time off)

401K

Medical insurance

Dental insurance

Vision insurance

Quarterly incentives ($800 maximum)

Job summary

REGIONAL federal credit union is seeking a full-time Member Service Advisor for our Hammond location. The role involves serving as a liaison for members, providing detailed information about credit union products, and assisting with account openings and issues. Ideal candidates should have experience in banking, loan processing, and strong customer service skills. Benefits include paid holidays, PTO, 401K, medical, dental, vision insurance, and quarterly incentives of up to $800.

Qualifications

• 1-2 years general banking experience.
• 1-2 years of consumer loan processing experience.
• 1 year of home equity loan processing experience.

Responsibilities

• Serve as liaison between the member and the credit union.
• Open accounts for members and assist with account issues.
• Provide information on credit union products and services.

Skills

Cross selling

Consultative sales

Customer service

Bilingual (Spanish)

Education

High school education or equivalent

Job description

REGIONAL federal credit union is seeking a full-time Member Service Advisor for our Hammond location. The role involves serving as a liaison for members, providing detailed information about credit union products, and assisting with account openings and issues. Ideal candidates should have experience in banking, loan processing, and strong customer service skills. Benefits include paid holidays, PTO, 401K, medical, dental, vision insurance, and quarterly incentives of up to $800.