Member Services & Lending Specialist

Heartcu; Louisiana (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused credit union in Louisiana seeks a Member Service Representative to provide personalized service in member service and consumer lending. Responsibilities include performing transactions, evaluating loan applications, and maintaining a professional atmosphere. Ideal candidates have a high school diploma and experience in customer service or banking. The role emphasizes interpersonal skills and a member-first approach.

Qualifications

• Six months to two years of similar or related experience.
• Proficient in working on a computer keyboard and ten key calculator by touch.

Responsibilities

• Perform routine member service transactions and assist with member inquiries.
• Discuss products and services, recommending options based on member needs.
• Evaluate loan applications and prepare loan documents.
• Maintain a professional environment and treat members like family.

Skills

Customer service skills

Loan processing

Interpersonal skills

Communication skills

Education

High school education or GED

Job description

A community-focused credit union in Louisiana seeks a Member Service Representative to provide personalized service in member service and consumer lending. Responsibilities include performing transactions, evaluating loan applications, and maintaining a professional atmosphere. Ideal candidates have a high school diploma and experience in customer service or banking. The role emphasizes interpersonal skills and a member-first approach.