Member Service & Lending Advisor

United Federal Credit Union

Bridgman (MI)

On-site

USD 42,000 - 52,000

Full time

4 hours ago
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Job summary

United Federal Credit Union is seeking a Member Service Advisor to strengthen member relationships by handling service requests, promoting loan and deposit products, and meeting sales goals. The role combines advisory duties with accurate documentation and consistent service delivery.

Ideal candidates will have strong communication skills, knowledge of lending principles, and a proactive sales mindset. The position typically involves on-site work in a branch with potential for development and

Qualifications

  • Minimum two years' experience in a related sales field.
  • Sales or referral experience with proven results.
  • NMLS registration required upon hire.
  • High school diploma or equivalent.

Responsibilities

  • Sell and deliver Credit Union loan, deposit, investment, business, electronic and convenience products and services.
  • Act as the primary source of product information and service support for member and staff inquiries.
  • Provide accurate, complete, and consistent documentation in a timely manner.
  • Participate in training and team development to adapt to new processes and systems.
  • Perform teller functions as needed.

Skills

Honesty and integrity
Excellent communication
Business writing
Computer literacy
Lending principles
Analysis and resolution
Sales motivation
Phone sales
Product knowledge
Product penetration

Education

High school diploma
Some college preferred

Tools

Office equipment
Computer software/hardware
Cash handling
Drive-thru equipment

Job description

United Federal Credit Union is seeking a Member Service Advisor to strengthen member relationships by handling service requests, promoting loan and deposit products, and meeting sales goals. The role combines advisory duties with accurate documentation and consistent service delivery.

Ideal candidates will have strong communication skills, knowledge of lending principles, and a proactive sales mindset. The position typically involves on-site work in a branch with potential for development and

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