Member Service Specialist I — Banking & Accounts

ADP, Inc.; Crown Point (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Tech Credit Union in Crown Point, IN is seeking a full-time Member Service Representative I to handle transactions and service products, while building relationships with members.

This role focuses on accurate cash handling, sales of credit union services, and delivering friendly, knowledgeable support in a fast-paced branch environment.

Experience in retail sales or financial services and strong communication skills are valued, with opportunities for growth within the credit union.

Qualifications

• High school diploma or equivalent required.
• Two years of retail sales and/or cash handling in a financial setting preferred.
• Excellent human relations skills; verbal and written communication.
• Ability to meet and exceed goals in a fast-paced environment.
• Proficiency with basic computer applications.

Responsibilities

• Perform teller duties and process financial transactions accurately.
• Sell and service credit union products while building member relationships.
• Follow procedures for account processing and risk assessment.
• Provide operational support to branch team and multitask.
• Participate in training and special projects.
• Maintain branch loss prevention practices.

Skills

Customer service

Communication

Analytical thinking

Cash handling

Sales experience

Multi-tasking

Active listening

Attention to detail

Education

High school diploma or equivalent

Job description

Tech Credit Union in Crown Point, IN is seeking a full-time Member Service Representative I to handle transactions and service products, while building relationships with members.

This role focuses on accurate cash handling, sales of credit union services, and delivering friendly, knowledgeable support in a fast-paced branch environment.

Experience in retail sales or financial services and strong communication skills are valued, with opportunities for growth within the credit union.